In my previous employment for 3.4 yrs with ICICI Bank which is rated as one of the Best in Private Banking Sector in India, I have showed my expertise as a Teller and Front Desk Officer in Main Branch of ICICI.As a part of Sales Team we aimed towards achieving Banking Targets thereby capitalizing Business through Deposits(Fixed, Recurring, Tax Saving Deposit), Investment & Insurances(Life, Home, Health& Motor), Mutual Fund, Accounts Opening(Salary, Saving, Minor-Guardian, Joint A/c, HUFetc) . I was even given the privilege to hold the profile of an Audit Manager in Regional Processing Centre where I trained many teams for Five S & ICICI Quality Management System. I have even handled a team as an ICICI Representative in Infosys-India I have gained experience in Clearing Department, Transactions Department & Account Opening Department.. Apart from Banking I have also showed my expertise in an International Outbound Call Centre where I started as an Executive & within 8 months I became a Supervisor whereby I used to prepare Reports for Senior Management, give feedback to my team members, Training & Development, take escalations & co-ordinate between Junior & senior Levels etc. LANGUAGES:ENGLISH,HINDI,PUNJABI