To whom it may concern, I have completed a MA in English Literature, Civilization and Translation and have a diploma in German which means I am fluent in both English and French, my mother language, and have conversational German. Until last October, I was working as a French Consumables agent in Xerox, Ballycoolin, Dublin where I took orders from French customers for consumables, dealt with customer queries, ensured their satisfaction with the deliveries at the lowest cost possible for Xerox. I'm very hardworking, reliable and flexible. I have a strong work ethic and work very well in teams or alone, capable of working to deadlines and have good communication skills. I have a strong experience in welcoming the customers and dealing with any of their problems. I have a working holiday visa which allows me to work in Australia on a temporary basis. I have attached my CV to the email and look forward to discussing my application further with you. My mobile number is ## ## ## ## ## Yours sincerely Laurene Debruge