Please decribe briefly what kind of job you are looking for: To provide a professional network, desktop and infrastructure support service to a IT department. My objective will be to reduce interruptions to routine and computer work of company employees and to provide an effective service. My main skills and experience: Communication and customer relationship both proactive and reactive Track and monitor the status of all calls Confidentiality agreements admin and control Updating and maintaining an asset register Loggin of calls for end-users Firstline and Desktop support Backup management (Backup and Restores