AREAS OF EXPERTISE  Personal assistant/Secretary: 1. Personal Assistant at Northlink College Duties included:- Work for Part-Time studies and the Schools Project  Register students  Answering queries and give information  Sending and receiving faxes  Cashier – received money from students for payment of study fees  Typing of correspondence  Kept register of teachers claims  Kept record of all the books sent to schools on Excell  Kept record of all the money received  Kept record of all the schools, students and outstanding debts  Sorting certificates and admission forms and send to schools  Organise workshops  Handling exam queries  Register students for supplementary exams 4 years 2. Employed as Quality Assurance Administrator at Pep Duties included:-  Co-ordinate “holds” process  Approving orders on MMS – Merchandise system  Rejecting orders on MMS – Merchandise system  Cancelling orders on MMS – Merchandise system  Ensures payment of out-sort companies  Handling claims on systems  Ad hoc duties 1 year and 8 months 3. Employed as a Secretary at Solidarity Duties included:-  Managing office administration  Handling complaints  Handling and follow-up on queries  Update information system  Typing and compiling written communication  Organising meetings and consultations  Filling of correspondence  Sending and receiving faxes  Handling of member queries  Controlling member numbers and fees  Petty cash  Planning & Management of diary  Processing of legal administration  Handling of member queries  Managing of industry administration Lecturing